RAM CONSULTING & ADVISORY GROUP LLC                                         

Organizational, Operations and Financial Advice for Strategic Decision Making


Bob Moskovitz is the Founder and Principal.

Most recently Bob has been Senior Vice President for Business Services at the Wildlife Conservation Society (WCS), the world's largest organization of urban wildlife parks (Bronx Zoo, Central Park Zoo, NY Aquarium, Queens Zoo, Prospect Park Zoo), responsible for the operation, financial management, facility development, new business development and strategic planning for retailing, food service, private event catering, admissions, rides and parking.

 Prior to moving to not for profit, Bob spent 20 years in the Airport Retail and Duty free Industry.  As Vice President of  Operations & Administration for the $125 million Airport Division of World Duty Free Americas, Inc. (a unit of BAA plc)  Bob was responsible for 115 stores in 15 airports; including New York JFK, Chicago O'Hare and San Juan International.

 Projects Bob has successfully led include:

  • Conversion of retail stores and food service at New York City's Central Park Zoo from a concessionaire to self-operation resulting in the doubling of net income
  • Development, contract negotiation and operation of a concessionaire merchandise kiosk inside FAO Schwarz on Fifth Avenue in New York City
  • Implementation of a Value Based Pricing Strategy for zoo admissions, retail stores and restaurants that dramatically increased net income without an increase in attendance
  • Planning, development & operation of multi-million dollar, full-service Private Event Catering businesses
  • Development and contract negotiation for a multi-year sponsorship & supply agreement with The Coca-Cola Company
  • Development of the financial proforma for attendance driven revenue for a multi-million dollar Aquarium exhibit with an associated tax-exempt bond offering
  • Development of the financial proforma and operating plan for specialty retail stores and fast-casual restaurants in multiple North American Airports

 His experience also includes management of Business Services in Higher Education (Columbia University in the City of  New York).  Projects include:

  • Concept, design, development & operation of a 5,000 sq. ft. marche food court (Ferris Booth Commons) in the new Student Center (Lerner Hall) - ranked #4 Best College Dining Hall in North America by Spoon University & reprinted in USA Today 4/28/15
  • Successful restructuring & marketing of Dining Services Board Plan increasing participation by upper class students
  • Establishment of the University's first formal Trademark & Licensing Office for emblematic merchandise
  • Leadership of the University/Licensee partnership for full disclosure of licensee's worldwide factory locations

From single unit opportunities to multi-million dollar projects with multiple retail stores or restaurants, Bob can help you become a successful customer-centric organization that structures and aligns its operating model behind the customer.